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Order
information:
A
conformation Email will be sent to you upon successful
completion of the checkout process. A second email
with your invoice including shipping charges will
be sent out after the shipment has been sent out
through UPS. The receipt of the first e-mail order
or confirmation does not constitute the acceptance
of an order or a confirmation of an offer to sell.
Shipping
Destinations:
We
currently ship to any address in the United States,
including APOs, FPOs and PO Boxes. We will also
ship to most locations throughout the world. Please
review the info below for
additional shipping charges on international shipments.
Shipping
Methods:
Our
goal is to offer you the fastest shipping method
at an economical cost. We use several shipping
carriers including United Parcel Service (UPS)
and United States Postal Service (USPS). All items
shipped to an address in the United States are
shipped at a flat $9/item for shipping costs.
Orders shipped to APO, FPO and PO Boxes are automatically
sent via USPS. We do not require a signature for
UPS or USPS shipments.
Some
oversized or special handling orders will need
to be shipped via Common Carrier. The shipping
charge and approximate shipping time will be noted
at Checkout. Delivery of oversized or special
handling orders will require an adult signature
at the time of delivery.
Shipment
Delivery Time:
Your
expected delivery date is determined by the date
of shipment from our shipping centers and the
shipping preference you select. Your expected
delivery date will be presented to you at the
time of your order.
Your
purchase of in-stock merchandise will be shipped
on the day you order if the shipping center receives
the order prior to 2 PM Monday through Friday,
not including standard business holidays. Orders
received by the shipping center after 2 PM local
time will be shipped the next business day. Special
orders and out-of-stock merchandise may require
additional time prior to shipment. Your expected
delivery date will be presented to you at the
time of your order. If shipment of your order
is delayed, MillenniumH2O will notify you by email.
Shipping
and Handling Charges:
Your
shipping and handling charges will be based on
the number of items you purchase. All items will
ship at a flat $9/item for shipping costs as well
as a $3/order handling charge.
Orders
Damaged in Shipping:
If
you believe a package received from us was damaged
in transit, please refuse shipment and tell the
carrier that you are refusing delivery because
the package is damaged. Then call MillenniumH2O
Customer Service ((888) 553-0666) to inform us
of the problem. If you are not present at the
time of delivery and cannot refuse shipment, please
call Customer Service to make arrangements to
return the damaged order.
Shipping
Refunds:
Your
original shipping charge will only be refunded
for a part sent to you in error, a defective part,
an order damaged in shipping or a part that fails
under warranty. This refund will automatically
be credited once we receive and inspect the part.
If only a portion of your order is returned, the
refund for shipping costs will be prorated.
We
will also pay for return shipping for a part that
was sent to you in error, received defective,
damaged in shipping, or has failed under warranty.
If
you believe you qualify and would like us to pay
for return shipping, you must email us at info@
millenniumh2o.com or call us at 888-553-0666
before attempting to return the part.
Note:
Credit
card fraud will be reported to the FBI immediately.
Cookies, email address, IP information, and delivery
address will be forwarded.
Shipping
charge policy:
Delivery
date will be different to the UPS billing cycle.
It is customer's responsibility to provide the
accurate shipping address at the time of order
to eliminate the unnecessary shipment delay and
additional charges.
International
shipping rates:
Europe
1st item and each additional items $14.50.
Canada 1st item and each additional items $9.50.
Asia 1st item and each additional items $14.50.
Mexico 1st item and each additional items $10.00.
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